Welcome Patients

• Stop taking any antihistamines five days before your appointment. Antihistamines are commonly found in Benadryl, Triaminic, and many cough and cold medicines. Do not stop taking your Singulair or any asthma inhalers. If you are worried or have questions about which medications you should stop taking, please call our office.
• You can view a complete list of antihistamines

• Please wear clothing that will allow for allergy testing with ease such as a two-piece outfit like a shirt and pants. One-piece outfits make it difficult for certain types of allergy tests.
• We love children and welcome them at most appointments. However, if you are being allergy tested, you will need to stay still for extended periods of time, which makes it difficult to keep an eye on small children.
• Your visit as a new patient can last up to a few hours depending on testing needs. Please plan to stay at our office for the duration of your visit.
• We have Wi-Fi available in most locations for your convenience. Please check with our front desk team members for the Wi-Fi account and password.
• If you need to change or cancel your appointment, please call our office at least 24 hours in advance to avoid cancellation fees, up to $50.

Financial Counseling
We offer financial counseling services to patients during their appointment. Before services are provided, we will assist you in determining what your insurance covers for allergy testing, procedures, and/or immunotherapy.

Payment
All deductibles, copayments, and coinsurance amounts must be paid at the time of service. Parents or adults accompanying a minor will be responsible for the patient’s copay and bill at that visit. For our patient’s convenience, we accept cash, checks, and all major credit and debit cards.

Self-Pay
We accept self-pay for our services at select AllerVie locations. If you don’t have insurance or want to pay out-of-pocket for our services, we will also provide financial counseling for you at your appointment. Payment is due in full at the time of service.

If you would like to transfer your records to another practice outside of the AllerVie Health network, we will work with you to transfer your medical records to the physician of your choice, to you personally, or to your legally authorized representative.

To receive a copy of your medical records, please complete our Medical Records Release form and submit your request to your local Allervie office. Please note that records requests may take 5–7 days to process. Requests from patients, guardians, and other physicians will be processed free of charge. Record requests from other entities may be subject to a fee.

If your local AllerVie office has permanently closed:

• Please reach out to us through our general contact form so we can best assist you. Someone from our Compliance Team will reach out to you within 3 business days to follow up.
• Records will be retained in accordance with record retention requirements under state law. There may be a transition period for records being transitioned to a secure medical records facility, and a nominal fee may be charged to you as in accordance with applicable state law for the transfer of records to you.