We Launch Our New Digital Patient Experience on April 8! Learn More
Our New Digital Patient Experience Launches in Just a Couple Weeks!
On April 8 we will be enhancing your digital patient experience! This upgrade to your digital patient experience will make managing your healthcare easier and more convenient than ever before. These updates are designed to streamline the way you access and manage your health information, ensuring a smoother and more intuitive experience every time.
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Open Hours
- Monday: 8:00 – 5:00
- Tuesday: Closed
- Wednesday: 8:00 – 5:00
- Thursday: 8:00 – 5:00
- Friday: 8:30 – 11:30
- Saturday: Closed
- Sunday: Closed
Shot Hours
- Monday: 8:30 – 4:30
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 1:00 – 4:30
- Friday: Closed
- Saturday: Closed
- Sunday: Closed
*Shot clinic is closed Monday between 11:30 and 1:00 PM
About AllerVie Health – Dothan
AllerVie Health – Dothan, Alabama provides the most comprehensive diagnosis and treatments for allergies, asthma and related immunological disorders for adults and children.
We are proud to serve this area of southeast Alabama and provide specialized treatment for pollen allergies, mold allergies, occupational asthma, and asthma.
Our allergy specialist Dr. Mark Kalenian, MD has been serving patients across Southeast Alabama since 1988. He is trained in Internal medicine as well as Allergy, Asthma and Immunology. He helps each patient get the quality care they deserve to help them live life to the fullest. Dr. Kalenian treats allergies and asthma in adults and children. He also provides adult and pediatric allergy testing and treatment for food allergies, pollen allergies, adult on-set asthma and pediatric asthma.
AllerVie Health – Dothan is conveniently located just north of Flowers Hospital off of John D. Odom Rd.
AllerVie Health – Dothan was formerly known as Alabama Asthma and Allergy PC and is part of our service area in Enterprise, Alabama. We have a rich history in the community and are excited to serve our patients under our new brand, AllerVie Health!
Our New Digital Patient Experience Launches April 8!
Our team is thrilled to dig in and learn all the ins and outs of our new EMR system so we can better and more efficiently serve you! To ensure we set aside the proper time for our staff to train and get everything ready, we will have several temporary clinic closures along the way. Feel free to come in before or after these dates, and we will make sure you are well taken care of!
If you have any questions about these exciting changes, please feel free to call our offices directly or visit www.allervie.com to learn more.
General Schedule for Week of 4/8/25
Monday, April 7:
- Dothan will be open with normal clinic hours: 8:00 am – 5:00 pm
- Enterprise will be closed
Tuesday, April 8:
- Dothan & Enterprise will be closed for staff training
Wednesday, April 9:
- Dothan will be open with reduced availability
- Enterprise will be closed as normal
Thursday, April 10:
- Dothan & Enterprise will be open with reduced availability
Friday, April 11:
- Dothan will be open with reduced availability
- Enterprise will be closed as normal
What To Expect with the New Digital Patient Experience
- As part of our new system, you’ll begin to receive automated patient appointment reminders via text message or email, as you select your communication preferences with us.
- The next time you have an appointment, we’ll help you register for our new online patient portal and mobile app where you can view your health record electronically, conveniently view/request medication refills, securely message your care team, view/request your appointments, and more.
- Once you have access to the patient portal, you’ll want to verify your personal contact information (address, email, phone, etc.), so we can stay in touch and send you important information about your health.
- You’ll soon be able to submit a medication refill request through the patient portal and we will work with your pharmacy on file to refill your medications. You can also contact your pharmacy directly to request a refill and expedite the process! This is the fastest way to refill your prescription as it reduces the time between your patient portal request and us contacting the pharmacy on your behalf.
Updated Digital Check-In Kiosk for Allergy Shot Injection Patients
When you arrive for your routine allergy injections, you will now sign in at our designated kiosk station using the tablet provided. You’ll enter your first and last name, then follow the on-screen prompts to verify demographics and consent forms on file. Once complete, this will place you on the waitlist to receive your shot. When it’s your turn, a staff member will let you know. It’s as easy as that!
How to Prepare for Our New Patient Portal
As part of this transition, all patients will need to complete our updated patient paperwork. Patients who have a scheduled appointment after April 8 will begin receiving new patient paperwork to fill out beginning April 7. This new documentation will be essential for ensuring that your information is correctly entered into the new system, and you have full access to our new patient portal.
*To learn more about our patient portal, please visit allervie.com/digital-patient-experience.
Reverify Your Insurance on File
If your last appointment was before April 8, 2025, you’ll need to re-verify your insurance with the front desk when you come to see us next. Make sure you bring your insurance card with you for your next visit with us!
Reminder! Most insurance policies don’t require a referral to see an allergy specialist. We’ll continue to accept a comprehensive list of insurance providers, just as we always have, and don’t anticipate any changes at this time.
NEW Billing Number
Our dedicated billing service allows you to call directly regarding questions about billing statements, pay bills over the phone, and set up payment plans.
All new patients and services provided after April 8, 2025, will be coordinated through our billing team at our new phone number: 1.866.238.0278. For the fastest resolution, please call the phone number printed on your billing statement for support. More information about this can be found at billpay.allervie.com or on your location page on allervie.com.
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View Pollen Count
Pollen and mold levels are determined by the National Allergy Bureau and have been translated into four levels based on the counts for the majority of days and the averages over the years.
You can always access the pollen count from the American Academy of Allergy, Asthma, and Immunology website, as well as subscribe to notification emails every time the pollen count has been updated.
Read more about pollen countHow to read pollen count
A low pollen count means that only people who are extremely sensitive to pollen and mold will have allergy symptoms.
A moderate pollen count means more people will have allergy symptoms.
A high pollen count means that most people with a sensitivity to pollen and/or molds can experience allergy symptoms.
A very high pollen count means that almost everyone who has an allergy to molds and pollen will experience symptoms.
Local Pollen Levels
Ready to make an appointment?
Our board-certified allergists and advanced practice providers are ready to help you feel better. Make an appointment today to start your journey to allergy and asthma relief!
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